SHIPPING POLICY

Angela Jeffrey Salon & Boutique
3005 Donner Lake Cir
Denton, TX 76210

Thank you for shopping with Angela Jeffrey Salon & Boutique. The following Shipping Policy applies to purchases made through our online store at shopangelajeffrey.com.

Order Processing

Orders are processed during normal business days, Monday through Friday, excluding holidays.

Please allow 1–3 business days for order processing before shipment.

During holidays, promotions, special events, or periods of unusually high order volume, processing may take longer.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on the items in your order, delivery destination, shipping method, and available carrier rates.

Any promotional or free-shipping offers will be subject to the terms displayed at the time of purchase.

Estimated Delivery Times

Delivery times shown at checkout are estimates only and are not guaranteed.

Once an order has been transferred to the shipping carrier, delivery times are controlled by the carrier and may be affected by weather, holidays, transportation delays, service interruptions, or other circumstances outside the control of Angela Jeffrey Salon & Boutique.

We are not responsible for carrier-related delivery delays.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing checkout.

If you discover an error in your shipping address, contact us as soon as possible at:

salon@shopangelajeffrey.com

We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that changes can be made once an order has entered fulfillment.

Angela Jeffrey Salon & Boutique is not responsible for orders delivered to an incorrect address supplied by the customer.

If a package is returned to us because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply before the order can be reshipped.

Tracking Information

When tracking information is available, it will be provided by email after your order ships.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Lost, Missing, or Delayed Packages

If your tracking information shows that your package is still in transit but appears delayed, please allow additional time for the shipping carrier to complete delivery.

If you believe your package has been lost, contact us at salon@shopangelajeffrey.com and we will assist you in reviewing the shipment.

We may also ask you to contact the shipping carrier directly or cooperate with a carrier investigation or claim.

Packages Marked Delivered

If tracking information shows that your package was delivered but you cannot locate it, please:

• Check around your property and delivery area.
• Check with household members or neighbors.
• Confirm that the shipping address on your order was correct.
• Allow up to 24 hours, as some carriers may mark a shipment delivered shortly before actual delivery.

If you still cannot locate the package, contact us at salon@shopangelajeffrey.com.

We will make reasonable efforts to assist you; however, Angela Jeffrey Salon & Boutique is not responsible for theft or loss occurring after a carrier confirms delivery to the shipping address provided with the order, except where otherwise required by law.

Damaged Packages or Incorrect Items

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, or incorrect, contact us as soon as possible at salon@shopangelajeffrey.com.

Please include:

• Your name
• Order number
• Description of the issue
• Photographs of the item and packaging when applicable

We will review the issue and determine the appropriate replacement, refund, or other resolution.

Returns

Returns are governed by our Return & Refund Policy.

We offer a 30-day return policy on eligible merchandise.

Please contact us before returning any merchandise. Unauthorized returns may not be accepted.

Approved returns should be sent to:

Angela Jeffrey Salon & Boutique
3005 Donner Lake Cir
Denton, TX 76210

In-Store or Local Pickup

If local pickup is offered for an order, pickup instructions will be provided during checkout or in your order confirmation.

Please do not arrive to pick up an order until you have received confirmation that your order is ready.

International Shipping

International shipping availability, if offered, will be displayed during checkout.

Customers receiving orders outside the United States may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are not included in the purchase price or shipping charge unless specifically stated otherwise.

Shipping Restrictions

We reserve the right to restrict shipping to certain locations or decline shipment where delivery is unavailable, prohibited, unusually risky, or impractical.

Certain products may also be subject to carrier or shipping restrictions.

Contact Us

For questions regarding shipping, delivery, tracking, or an order, please contact:

Angela Jeffrey Salon & Boutique
3005 Donner Lake Cir
Denton, TX 76210
Email: salon@shopangelajeffrey.com
Website: shopangelajeffrey.com